Manage subscription & billings (phone version)
Written By Minh Thư
Last updated 12 months ago
How to purchase
When you purchase the Premium plan using the phone app, your payment is processed to Apple (for iOS devices) or Google (for Android device) and should comply with their policy in any case.
To purchase:
Open the app on your phone, navigate to the bottom menu bar, then tap on Extras and choose Plans
In the pricing pop-up, tap on View Plans
Choose to pay per month or year, then tap on Subscribe/Try for free to start your subscription.
The yearly payment is offered with the 7-day trial.
Take steps to authorize the payment required by Apple or Google.
Change your subscription
You can change the payment of your Premium subscription.
To change the payment plan:
Open the app on your iPhone, navigate to the bottom menu bar, then tap Extras and choose Account
In Plan & Billing, tap on Premium
Follow the steps to confirm your change required by Apple or Google
The next payment will be charged by the end of your current plan.
Cancel your subscription
To change the payment plan:
Open the app on your iPhone, navigate to the bottom menu bar, then tap Extras and choose Account
In Plan & Billing, tap on Premium
Follow the steps to cancel your subscription required by Apple or Google
Request a refund
Your payment is authorized to Apple (for iOS users) or Google (for Android users), so please send your refund request directly to Apple for review and processing.
Please follow the guide here:
for iOS users: How to request a refund for a subscription bought on App Store
for Android users: How to request a refund for a subscription bought on Play Store
We completely comply with the policy of Apple and Google, and agree with their decision in any case.